Capability Improvement
Supporting a culture of improvement across your company through process innovation and skills training
Many businesses are radically changing how they work so that they can thrive in the internet era. It is people, not technology, who determine how well an organisation adapts to change. And people want to work for a company where their learning and growth is valued.
Improving the ability of the team to perform in future.
We’ve learnt that there is no single ‘best way’ to help teams improve and that ‘off the shelf’ approaches rarely work on their own. But we do know that real progress happens by improving ongoing practices that enhance your capacity to change.
Focus areas include:
1. Defining the skills you have and need
This is the foundation of a robust approach to building capability. It helps team composition, identify hiring needs and supports the creation of career pathways and skill building programmes. We can help you define your critical competencies, design skill profiles for job roles and build a consolidated view of your skill strengths and gaps.
2. Process Innovation
Helping leadership and teams align on a common language and a unified framework of how colleagues need to work together to deliver greatness. By deconstructing the complexity of your business into a simple but powerful visual frame, underpinned by integrated processes that reflect how you want different teams to work, you can inspire all employees to see with greater clarity what their role is in creating impact.
3. Capability Mandate
There are different models for building capability and the respective roles of the central, regional and country teams. Deciding who is leading the conversation on what good looks like and how to join the dots internally. We can coach and support capability owners build their impact within the business.
4. Career Frameworks
Helping colleagues see different pathways for personal growth and be able to identify a fulfilling career at your company. This development tool acts like a compass to help individuals discover their own unique path, bringing into focus potential destinations and stepping stone roles.
5. Setting measurable improvement goals
You want an evaluation approach that measures the change in your team’s capability, recommends how to improve even faster and provides evidence of return on investment. We can help you to design your evaluation approach that the organisation can understand and influence, that feels pragmatic and realistic.
How does your team perform?
Discover your ways of working score and uncover useful insights to help your teams to improve collaboration, boost engagement and improve productivity.