Hybrid Working

Creating the conditions that help employees feel connected and able to thrive in a hybrid environment

Whilst working away from the office provides many benefits, it also makes it more challenging to communicate and collaborate with colleagues.
We miss those serendipitous encounters and conversations, the same ability to spark off each other and solve problems that happens when we are physically together.

It can feel unclear whether our new normal is better overall. That’s because your team are likely to have big differences in preferences in where and when they want to work.

From ‘going back’ to ‘moving forwards together’.

As we experiment and learn in the post-pandemic transition, it’s a perfect opportunity to provide greater flexibility for your team and re-imagine how we can make work even better.

Focus areas include:

1. Building Trust

Building social capital, essential for great teamwork, requires deliberate focus when your team is distributed. Familiarity and trust, important for task delivery, is typically built outside of doing the work, through ad hoc conversations when we better understand who our colleagues really are. We advise on areas such as minimising proximity bias and building practices that ensure people feel connected and don’t feel left out.

2. Leadership Modelling

Leaders and non-leaders often have different experiences and expectations of hybrid working. We help leaders clarify what hybrid working behaviours they want to embody and how to define a modern employee experience to retain and attract talent.

3. Managing mix mode

You’re already experimenting and learning from 3-2 or 2-3 set-ups, maybe even 1-4. Switching back and forth between the two modes is great for flexibility but also challenging for employee wellbeing. We help you to define the practices that create a level playing field for teams to collaborate well across modes including manager practices, staying in sync and running inclusive meetings where everyone feels engaged.

4. Role of the office

The purpose of the office has shifted. When and why do you come into your office? And how does your office physical space reflect the needs of your team for collaboration and camaraderie?

5. Minimising Digital Overload

Your team may be spending too much time in back-to-back meetings whilst also having to manage a large increase in chat alongside their inboxes. Working across different time zones is an additional energy tax. We advise on healthy habits to take back control.

How does your team perform?

Discover your ways of working score and uncover useful insights to help your teams to improve collaboration, boost engagement and improve productivity.

You never change things by fighting the existing reality. To change something, build a new model that makes the old model obsolete.

Buckminster Fuller

When meetings are the norm—the first resort; the go-to tool to discuss, debate, and solve every problem—they no longer work. Meetings should be like salt—a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a dish. Too many meetings destroy morale and motivation.

Jason Fried

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