Collaboration Skills Training

Team Development

Colleagues want to cooperate but don’t always know how to work together well in the different teams they are part of. A benefit of skills training is that it provides a common language for tackling collaborative challenges across the company.

Strengthening core human skills essential for the next chapter of work

Generative Al is automating structured, repeatable routine cognitive tasks but not deep discernment or judgment. Colleagues will increasingly supervise, interpret, and orchestrate Al outputs. But there are a set of collaboration skills that aren’t easily automatable. These skills require subjectivity, context, and stakeholder alignment, which AI can’t do well. What remains timeless for effective teamwork is the need for social and emotional intelligence, creativity and complex problem-solving.

Skill areas include:

1. Skills that help us align on direction

Including sense-making together, building shared understanding of problems and contexts. Communicating intent and reasoning and managing interdependencies across the system. These skills are all about getting on the same page. Establishing shared context, clarity about direction, and understanding how the pieces fit together.

2. Skills that help us harness differences

Bringing together people with different experiences and thinking preferences is arguably one of the greatest potential benefits of teamwork. But differences have to be harnessed. This set of skills includes creating safety for people to be able to speak openly, perspective-taking, productive disagreement, build upon other’s ideas and how to make decisions together. These skills are about staying in the tension, cognitive flexibility and building relationships whilst managing friction.

3. Skills that help us deliver together

This set of skills are about converting understanding and tension into forward movement, the shift from talking to doing, even if the situation is ambiguous and the path isn’t clear. Integrating the work of hyperspecialists. Accountability and follow-through; tracking commitments and learning by doing.

4. Skills that help human-computer partnerships

This set of skills are about re-enforcing what humans do well and AI lacks such as general intelligence and adaptability, common sense and contextual understanding and creativity and complex problem-solving.

5. Skills that help us learn quickly and continuously

These skills are about adapting to rapidly changing work environments. This includes having a Growth Mindset and willingness to operate your stretch zone. Sensing and responding faster than competitors, whilst accelerating learning through cyber-human feedback loops.

6. Manager Skills

Skills to create high performance and lead cross-functional teams.

7. Facilitation Skills

Knowing how to run effective meetings that helps teams align, harness differences and deliver together.

How does your team perform?

Better collaboration is an incredibly effective way to drive revenue, deliver stronger project success, anticipate customer needs, adapt to challenges and to innovate. It also strengthens engagement. If you want to boost these outcomes, then let’s start a conversation.

Ironically, the biggest obstacle to putting a training program in place is the perception that it will take too much time. Keep in mind that there is no investment that you can make that will do more to improve productivity in your company. Therefore, being too busy to train is the moral equivalent of being too hungry to eat.

Ben Horowitz

Live in the future. Then build what’s missing.

Paul Graham

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